Troubleshooting Article ID dl_prb031

Issue

I entered the license key, but Docklight still is in evaluation mode. How do I fix this?

Applies to: Docklight (all versions)

Solution

Some users have reported that Docklight does not keep the license key continues in evaluation mode. This can happen on Windows 7 / Vista in the following situations: A) You are not running Docklight with Administrator privileges when entering the license key. B) You are running Docklight from a different user account than the one used for entering the license key. Please use the following procedure to ensure the license is stored as a global, system-wide information: ** Start Docklight using right mouse click on the Docklight icon, then choose "Run as administrator" from the Windows popup menu. ** Enter your license key. ** Close Docklight. ** Now start again (regular left mouse click on "Docklight"). Docklight should work now as expected.

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